Gravity Forms to FreeScout

Send your Gravity Forms data to your FreeScout Helpdesk


FreeScout is an open source Helpdesk application with mobile apps!

FreeScout is the super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self hosted clone of HelpScout.

SS88 LLC is not affiliated with FreeScout or Gravity Forms.

Made with ❤️ in the 🍑 state

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The settings screen for each individual form. Map the fields to the correct Gravity Forms fields.
The FreeScout settings area in Gravity Forms.
An example of submitted data via Gravity Forms.
An example of the data from Gravity Forms now in FreeScout.

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Why do I need the Gravity Forms to FreeScout WordPress Plugin?

Gravity Forms is a popular plugin for WordPress that allows users to create customizable forms and surveys for their website. FreeScout, on the other hand, is a robust helpdesk software that enables teams to manage customer inquiries and support requests. The Gravity Forms to FreeScout plugin allows users to seamlessly integrate these two powerful tools, improving the overall efficiency of customer support processes.

This plugin is designed to automate the process of transferring form submissions from Gravity Forms directly into FreeScout. With just a few simple clicks, you can set up a connection between a form and FreeScout, ensuring that every submission is automatically captured and converted into a new support ticket.

One of the most significant benefits of using this plugin is that it eliminates the need for manual data entry, which can be time-consuming and prone to human error. By automating the transfer of data, users can ensure that all customer inquiries are promptly and accurately addressed, reducing the risk of delayed or incomplete responses.


The plugin offers several customization options, allowing users to tailor the integration to meet their specific needs. Users can choose which form fields are transferred to FreeScout (including attachments) and specific which mailbox the requests go to.

Additionally, the Gravity Forms to FreeScout plugin is easy to install and use, even for those with minimal technical experience. The plugin comes with detailed documentation and support resources to help users get started, and the interface is intuitive and user-friendly.

Overall, the Gravity Forms to FreeScout plugin is an excellent tool for teams looking to streamline their customer support processes and improve their response times. By automating the transfer of form submissions to FreeScout, users can ensure that every inquiry is promptly and accurately addressed, resulting in higher customer satisfaction rates and improved brand reputation.

Whether you are running a small business or managing a large support team, this plugin is a valuable addition to your toolkit.


Need further help?

We try our best to list the common Frequently Asked Questions however, sometimes your question just won’t fit.

Frequently Asked Questions